.png)
We offer support in English and Spanish. Ofrecemos soporte en inglés y español.
Face-to-face transactions require additional caution. Xnvia does not arrange, attend or supervise in-person meetings between participants.
If you choose to complete a transaction in person:
Meet in a safe, public location, such as a bank or other monitored environment.
Consider bringing a colleague or someone you trust.
Avoid carrying unnecessary amounts of cash.
Verify the transaction and escrow status directly in Xnvia before making or accepting payment.
Do not rely on screenshots or information shown on another person’s device.
Never share or hand over your phone, password, PIN or verification codes.
Avoid meeting at private homes or isolated locations.
Keep cash and valuables out of sight until required.
Leave immediately if you feel unsafe or if the transaction details do not match what is shown in Xnvia.
Never allow another participant to pressure you into completing a transaction.